Privacy Policy

1. Introduction

Preston Hollow Cleaning Services ("us," "we," or "our") values and respects your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you engage with our cleaning services. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information when you interact with our website, engage our services, or communicate with us. The types of personal information we may collect include:

• Contact Information: Name, address, phone number, and email address.
• Payment Information: Credit card details, billing address, and payment history.
• Service Details: Information about your cleaning preferences and requirements.
• Communication: Correspondence and feedback you provide to us.
• Usage Data: Information about your interactions with our website and services, including IP address, browser type, and operating system.

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To deliver cleaning services according to your preferences.
• Communication: To respond to inquiries, provide customer support, and send service-related notifications.
• Payment Processing: To process payments and manage billing for our services.
• Improving Services: To analyze usage patterns and enhance the quality of our services.
• Marketing: To send promotional offers, updates, and newsletters (you can opt out at any time).
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

5. Sharing of Information

We may share your personal information with third parties in the following cases:

• Service Providers: We may engage third-party service providers to assist with payment processing, customer support, and analytics.
• Legal Requirements: We may disclose information if required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred.

6. Your Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving marketing communications.
• Request data portability of your personal information.
• Lodge a complaint with the appropriate data protection authority.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The effective date will be indicated at the beginning of the policy. We recommend reviewing this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at  

Preston Hollow Cleaning Services ellis@prestonhollowcleaningservices.com

  469-245-2980 .

This Privacy Policy is not a contractual agreement and does not create any legal rights or obligations. It is a statement of our practices and intentions and should not be regarded as a binding contract between individuals and Sparkling Clean Services.